DIGITAL TRANSFORMATION
Excellent digital customer experience and more internal efficiency
Symeta Hybrid helps companies and organisations in the digital transformation process of their inbound and outbound document flows.
Our all-in services include analysis, consultancy and implementation via our omnichannel platform. In combination with our in-depth expertise in multichannel communication and classic print & mail, we can develop a targeted solution for every challenge.
The larger the document volumes, the greater the efficiency gains. Involve us early on in your change process to take maximum advantage of our expertise.
Maximum added value
The digitalisation and automation of your inbound and outbound document flows - in combination with business process remodelling - will result in extra internal efficiency and enhanced customer experience.
- We will take your online services and digital customer experience to a higher level and ensure maximum added value.
- We use mobile and customer-focused applications such as e-signing, e-payment and e-invoicing..
- Responsive design, interactive documents and dynamic workflows are the focus of our attention.
- Invoices are paid faster, documents can easily be signed electronically.
Digital customer experience
- Even though we live in an increasingly digitised world, we still have to deal with time-consuming paper administration.
- Symeta Hybrid is able to seamlessly connect this paper flow to your digital processes.
- From incoming mail to legal archiving and handwriting recognition; Symeta Hybrid will digitise information, thereby speeding up your data flow.
DIGITAL MAIL PROCESSING
- All applications communicate with our omnichannel management platform in real time.
- Following an analysis and consultancy process, this management platform will be integrated into your existing IT systems.
- Our innovative solutions are flexible and grow at the pace of your organisation and the new technological options.
Real-time integration with your IT systems
Why digitise your document flows?
Digitalisation offers many advantages. Our far-reaching approach ensures that all digitally archived data becomes accessible online, anytime and anywhere, for your own organisation and for your customers.
- The digital exchange of information and transactions between the organisation and customers is much faster and more efficient.
- The data and transaction processes are always secure, thanks to the appropriate security and authentication tools. .
- Unseen efficiency gains for the internal analysis, processing and exchange of data will be achieved.
Secure exchange of data and transactions
By making maximum use of digitalisation and a multichannel approach:
- You create a better customer experience.
- You save on operational costs and improve the flexibility.
- You reduce the cost of physical archiving.
Lower costs, higher flexibility
If necessary or desired, we provide additional solutions via print & mail.
All chosen solutions will obviously also comply with the guidelines and regulations within your sector.